Shipping
Shipping Details
Thank you for choosing Twenty Step General Trading Co. LLC for your online shopping needs. We want to ensure that your shopping experience is as smooth and convenient as possible. Please review the following information regarding shipping and delivery to ensure a hassle-free experience.
Shipping Methods
We offer various shipping methods to cater to your specific needs. During the checkout process, you will be able to select from the following options:
- Standard Shipping: This is our most economical shipping option and is available for all orders. Please allow 3 business days for delivery.
- Express Shipping: Need your items sooner? Choose our Express Shipping option to get your products delivered within 1-2 business days.
- Overnight Shipping: For those urgent orders, we offer Overnight Shipping, ensuring your items arrive at your doorstep the very next business day.
- In-Store Pickup: If you prefer to pick up your items in person, we offer an in-store pickup option at our Shop No.3, Al Musallah House Building, Al Fahidi Street, Bur Dubai, Dubai, UAE store. Please allow 2 hours for order processing before pickup.
Shipping Costs
Shipping costs vary depending on the shipping method you select and your location. The exact shipping cost will be displayed during the checkout process. Keep in mind that we may offer promotions or free shipping for orders over a certain amount, so check for any ongoing offers.
Shipping Timeframes
The estimated delivery times for each shipping method are as follows:
- Standard Shipping: 03 business days
- Express Shipping: 01-02 business days
- Overnight Shipping: Next business day
- In-Store Pickup: 02 hours for order processing
Please note that these are estimated delivery times and may vary depending on your location, product availability, and other factors. You will receive a confirmation email with tracking information once your order has been shipped.
International Shipping
We also offer international shipping to select countries. Please note that international shipping may have longer delivery times and additional shipping charges. During checkout, you can enter your international shipping address to calculate shipping costs.
Order Tracking
Once your order is shipped, you will receive an email with a tracking number. You can use this tracking number to monitor the progress of your shipment on our website or the carrier’s website.
Questions or Concerns
If you have any questions or concerns regarding your order, shipping, or delivery, please don’t hesitate to contact our customer support team. We are here to assist you with any issues or inquiries.
Thank you for shopping with us. We hope you enjoy your online shopping experience, and your satisfaction is our top priority.