Privacy Policy
Effective Date: 27th November 2023
Last Updated: 27th November 2023
This Privacy Policy describes how Twenty Step General Trading Co.LLC (“we,” “us,” or “our”) collects, uses, and protects the personal information you provide while using our e-commerce website (www.twentystep.com). By accessing or using our website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
1.1. Personal Information: When you place an order, register an account, or communicate with us, we may collect personal information such as your name, email address, shipping address, and payment information.
1.2. Usage Information: We collect information about how you use our website, including your IP address, browser type, device type, and operating system.
1.3. Cookies: We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use your information for the following purposes:
2.1. Order Processing: To process your orders and provide you with the products and services you request.
2.2. Customer Support: To respond to your inquiries, address customer service requests, and improve our services.
2.3. Marketing: To send promotional materials, updates, and offers that may be of interest to you. You can opt out of marketing communications at any time.
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may share your information with trusted third parties who assist us in operating our website and conducting our business, provided they agree to keep your information confidential.
4. Data Security
We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Despite our best efforts, no method of data transmission over the Internet is entirely secure, and we cannot guarantee the security of your data.
5. Your Choices
You have the following choices regarding your personal information:
5.1. Access: You can access and update your personal information by logging into your account.
5.2. Marketing Communications: You can opt out of receiving marketing communications from us.
6. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. You can check the “Last Updated” date at the top of this page to see when the policy was last revised.
7. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:
Call/WhatsApp: +971 50 7254872
Email: 20stepdxb@gmail.com